Project Manager at ELEKS

ABOUT THE PROJECT

The project is focused on long-term support and evolution of client products. We work with multiple clients across various domains – from startups to enterprise – helping them maintain, adapt, and grow their solutions. The service and teams scale every year, creating opportunities for ownership and growth.

REQUIREMENTS

– Strong experience in support or managed services environments
– Hands-on experience working with Kanban
– Solid understanding of cost management (budgets, billable hours, utilization)
– Experience managing distributed teams
– Ability to work with multiple priorities in a dynamic environment
– Experience working in a multicultural and multi-time-zone setup
– Advanced level of English (spoken and written)

RESPONSIBILITIES

– Manage day-to-day operations in a support services environment
– Organize and prioritize work using Kanban (incidents, requests, continuous flow of tasks)
– Coordinate multiple projects and distributed teams (up to ~10 people per team)
– Act as a key point of contact for clients and build long-term partnerships
– Manage project scope, priorities, risks, and escalations
– Forecast, track, and control budgets, costs, utilization, and profitability
– Ensure service quality and continuous improvement of processes
– Plan and manage internal and external communications
– Support and mentor team members, contributing to team growth and performance

WHAT WE OFFER

– Close cooperation with a customer
– Challenging tasks
– Team of professionals
– Dynamic environment with low level of bureaucracy

COMPENSATION & BENEFITS

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