ABOUT THE PROJECT
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REQUIREMENTS
- Skills:
- 5+ years of experience working in subscription management, order-to-cash, or revenue operations within a technology, SaaS, or marketplace company
- Deep functional knowledge of subscription lifecycle processes: offer/plan configuration, activation, billing, collections, entitlement management, renewals, upgrades/downgrades, and cancellations
- Hands-on experience with one or more subscription/billing platforms such as Zuora, Recurly, Chargebee, Stripe Billing, Salesforce CPQ, or similar
- Strong understanding of billing models, including flat-rate, tiered, usage-based/metered, and hybrid approaches
- Familiarity with revenue recognition principles (ASC 606) and how subscription events map to revenue schedules
- Experience collaborating across Product, Engineering, Finance, and Operations in a cross-functional environment
- Excellent analytical skills with the ability to translate complex business processes into clear requirements, process flows, and documentation
- Comfort working with data
- able to query and validate subscription and billing data to support troubleshooting, reconciliation, and reporting
- Strong communication skills with the ability to influence stakeholders across business and technical teams.Nice to Have:
- Experience in a high-volume marketplace or e-commerce subscription environment
- Familiarity with ERP systems (e.g., Workday, NetSuite, SAP) and their integration with subscription platforms
- Knowledge of payment processing ecosystems (payment gateways, PCI compliance, payment method management)
- Experience with subscription analytics, churn analysis, or LTV modeling
- Background in process improvement frameworks (Lean, Six Sigma) applied to revenue operations
- Location: Other, North America Seniority: Senior Technologies: Management Benefits: Paid Vacation Sick Days Floating Holidays Sport/Insurance Compensation English Classes Charity Training Compensation Discover what it’s like to work with us
RESPONSIBILITIES
Requirements We are looking for a Subscription Management Contractor to serve as a subject-matter expert and hands-on contributor within the Quote to Cash domain. This role focuses on the subscription operations backbone: the systems, processes, and integrations that power how Indeed creates and governs product offers, activates subscriptions, bills customers, manages entitlements, handles renewals and cancellations, and ensures accurate revenue reporting. You will work at the intersection of Product, Finance, Financial Systems, and Revenue Operations to ensure that Indeed's subscription infrastructure supports scale, accuracy, and a seamless customer experience.
