Azure Integration Platform Support Specialist – Tieto Tech Consulting (m/f/d) __jobinformationwidget.freetext.LocationText__ Lviv, Ukraine __vacancyopjusttionswidget.opt-Type of Employment__ Full-time __vacancyopjusttionswidget.opt-Job Area__ Technical and Functional Expertise __vacancyopjusttionswidget.opt-Work location type__ Remote __vacancyopjusttionswidget.opt-Function__ Tieto Tech Consulting Apply Shortlist Job DescriptionDo you have a strong Azure background, passion for problem-solving, and want to join one of the largest tech companies in the Nordics? Then this is the role for you! We are looking for an Azure Integration Platform Support Specialist who wants to be part of Tieto Tech Consulting.
Tieto Tech Consulting works as a true partner, solving clients’ toughest technology challenges and delivering reliable outcomes that drive measurable results. By merging data, cloud, AI and design with deep industry expertise, we create impactful yet intuitive digital solutions that empower people and move businesses forward. In this role, you will ensure the reliability, performance, and security of our enterprise integration ecosystem.
Working closely with a Lead Engineer, you will serve as the operational backbone for monitoring, troubleshooting, and maintaining cloud-based middleware solutions built on Azure Integration Services (AIS). This position includes participation in a 24/7 on-call rotation to ensure continuous business operations.ResponsibilitiesPlatform Monitoring & Maintenance: Proactively monitor the health, performance, and throughput of Azure Logic Apps, Service Bus, API Management (APIM), Event Grid, and Azure Data FactoryIncident & Problem Resolution: Investigate and resolve integration failures, message bottlenecks, and data synchronization issues using Azure Monitor, Log Analytics, and Application InsightsOn-Call Operations: Actively participate in a 24/7 on-call shift rotation to handle critical P1/P2 production incidents outside standard business hours, with the ability to escalate complex architectural issues to the Lead EngineerAPI Operations: Manage the lifecycle of APIs in Azure APIM, including securing endpoints, managing products/subscriptions, and troubleshooting routing issuesMessage Queue Management: Administer Azure Service Bus queues and topics, managing dead-letter queues (DLQs), repairing and resubmitting failed messagesAccess & Security Compliance: Maintain secure connections by managing Managed Identities, Microsoft Entra ID permissions, API keys, and SSL/TLS certificatesDeployment Support: Assist with the deployment of integration artifacts across environments (Dev, Test, Prod) using Azure DevOps pipelinesDocumentation & Runbooks: Standardize operational workflows by creating and maintaining technical support documentation and incident runbooksRequired Technical SkillsClo
