What you will doAnalyze, troubleshoot, and help resolve production issues impacting live hiring events;Perform manual, functional, regression, and end-to-end testing across platform workflows;Validate REST APIs, integrations, and backend services using Postman;Execute backend data validation and troubleshooting using SQL queries;Reproduce, document, and track defects, workflow issues, and test results in Jira;Collaborate closely with Engineering, Product, Client Support, and GTM teams to investigate and resolve client-reported issues;Support incident triage activities and assist with release validation efforts;Validate architecture changes, new integrations, and platform enhancements prior to release;Investigate frontend and network-related issues using browser developer tools;Ensure issues are resolved within SLA expectations while maintaining high client satisfaction;Participate in Agile and Scrum ceremonies including sprint planning, standups, retrospectives, and release testing activities;Interpret business requirements and product needs to design effective test cases and validation scenarios;Contribute to improving testing processes, workflows, and production support practices;Validate accessibility compliance and usability standards, including WCAG requirements.Must haves4 to 6 years of experience in QA, manual testing, or production support and testing environments;Strong experience with manual testing methodologies, including functional, regression, and end-to-end testing;Hands-on experience testing REST APIs using Postman;Strong SQL skills for backend validation, troubleshooting, and data verification;Experience validating backend integrations and services;Experience documenting and managing defects using Jira;Strong understanding of user workflows, product functionality, and business requirements;Ability to create and execute meaningful test cases based on business problems and product requirements;Experience working in Agile and Scrum environments;Strong collaboration and communication skills across technical and non-technical teams;Experience troubleshooting production issues in client-facing applications;Familiarity with browser developer tools for frontend and network investigation;Experience with accessibility standards and WCAG compliance testing;Upper-intermediate English level.Nice to havesExperience using Datadog for monitoring, log analysis, and t