Senior Business Analyst at Zoolatech

ABOUT THE PROJECT

This role entails knowledge holding about the event-driven architecture (EDA) platform for standardized integrations and assistance for external teams implementing their end-to-end integrations between multiple systems. Engineering standards and documentation exist for guidance, which the BA will need to navigate well across and contribute to. Applicable area of the integration content – the retail/e-com domain operations as well as ERP (SAP4HANA).

REQUIREMENTS

– 5+ years of general experience in IT and/or E-commerce, Retail-tech, Logistics
– 3+ years as a System/Business analyst
– Fluent English and excellent communication skills
– Strong requirements elicitation skills across multiple stakeholder types
– Business flow diagram drawing
– Business event schema modeling
– Preparing dev tasks, technical design documents, and field mappings
– Solid understanding of XML/JSON, APIs, Kafka fundamentals, and databases
– Knowledge of SQL and data structures
– Confident user of Jira, Confluence, Lucid, Miro, Azure DevOps, and similar tools
– Project management experience is an advantage
– Ability to efficiently switch between multiple workstreams
– Hands-on experience with ERP systems (Nice to have)
– SAP familiarity (Nice to have)
– Proven track record in implementing an EDA approach (Nice to have)

RESPONSIBILITIES

– System Analyst modeling business event structures where field-level analysis of different complexities is required
– Business Analyst facilitating high-level business flow analysis and developing/improving processes in the team and across multiple teams
– Collaborate with multiple teams to clarify business and technical requirements.
– Provide guidance on the integration platform and relevant engineering standards.
– Facilitate business flow analysis and ensure accurate translation of data exchanges into business events.
– Contribute to building and optimizing internal and cross-team processes.
– Work with the engineering team to define optimal technical solutions.
– Create and maintain Jira tasks for development teams.
– Review Avro schema pull requests from both technical and business perspectives.
– Support the full development cycle, from pre-analysis and design through UAT and release coordination.
– Prepare detailed IDDs, field mappings, and documentation.
– Identify corner cases early and help automate them to reduce manual testing.
– Take ownership of system quality and adherence to established standards.

WHAT WE OFFER

– Paid Vacation
– Sick Days
– Floating Holidays
– Sport/Insurance Compensation
– English Classes
– Charity Training Compensation

COMPENSATION & BENEFITS

–