Director – Strategy, Partnerships, AI, CRM & Customer Transformation (all genders) at Valtech

Про вакансію

Director – Strategy, Partnerships, AI, CRM & Customer Transformation (all genders) Baden Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: The work we do and the innovation we drive Our values of share, care and dare A workplace culture that fosters creativity, diversity and autonomy Our borderless, global framework, which enables seamless collaboration Role Purpose The Director - Strategy, Partnerships, AI, CRM & Customer Transformation (all genders) leads strategic client engagements at the intersection of artificial intelligence, customer experience, CRM, strategic partnerships, and business transformation. The role helps clients define and execute transformation strategies that deliver measurable business outcomes while growing Valtech's AI, CRM, Customer Transformation, and partner ecosystem capabilities. The position combines executive advisory, strategy definition, partnership development, practice leadership, business development, and delivery oversight. Positioning A client-facing leadership role focused on strategy, AI-enabled customer transformation, CRM modernization, strategic partnerships, consulting growth, and delivery excellence within Valtech. Key Accountabilities Strategy & Market Leadership Define the strategic direction for AI, CRM, customer transformation, and partnership-led growth initiatives Translate market trends, client priorities, and emerging AI capabilities into differentiated Valtech propositions Develop stra