Cloud Accounts Receivable Specialist at Spendbase

ABOUT THE PROJECT

Spendbase is a global fintech company with a startup mindset, helping businesses optimize their spending on SaaS, cloud services, and corporate cards. We’re looking for a persistent, client-facing specialist to own the full collections cycle — from usage enforcement to payment recovery. You’ll work closely with our Finance team and have direct access to AWS tooling to manage client accounts.

REQUIREMENTS

– Experience in collections, accounts receivable, or a similar client-facing finance role.
– Comfortable working with AWS (IAM, billing, usage controls) or quick to learn with access provided.
– Strong communication skills: able to handle difficult, evasive, or unresponsive clients professionally and effectively.
– Persistent, results-driven mindset, you don’t give up on a follow-up.
– Experience with live chat and phone-based client communication.
– Ability to stay calm and professional in high-pressure or confrontational conversations.
– English: B2+

RESPONSIBILITIES

– Monitor outstanding invoices and overdue accounts in coordination with the Finance team.
– Execute usage restrictions on client AWS accounts upon Finance’s request.
– Proactively reach out to unresponsive clients via chat and calls to resolve outstanding balances.
– Negotiate payment timelines and drive overdue payments to closure.
– Maintain clear records of all client interactions and account statuses.
– Escalate unresolved cases to Finance or Legal as needed.

WHAT WE OFFER

– Remote-first culture.
– Competitive compensation and regular performance reviews.
– Paid vacation, sick leave, and overtime.
– Online medical consultations.
– Career growth opportunities.

COMPENSATION & BENEFITS

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