Cyber Security Analyst at Sigma Software (вакансія неактивна)

ABOUT THE PROJECT

We are looking for a Middle Security Operations Researcher to join our team and help protect enterprise clients from harmful bots and online threats. This is a remote, full-time role that offers the opportunity to work directly with global customers, analyzing traffic patterns and neutralizing malicious activity.

REQUIREMENTS

– 2+ years of experience with data analysis
– Strong understanding of log analysis, APIs, and client-server architecture
– Proficient in SQL, including BigQuery SQL
– Knowledge of HTML, JavaScript, and HTTP request methods
– Strong troubleshooting and problem-solving skills
– Experience in customer support, including direct communication with clients; professionalism and politeness are essential
– Experience in a Cybersecurity Analyst/Researcher role, ideally supporting external customers in threat detection and response will be a plus
– Experience in web security and security research: web application security, bot management, fraud detection will be a plus
– Basic Python skills will be a plus
– Good English (speaking/writing)
– High level of responsibility and ownership
– Ability to work independently with minimal supervision
– Planning and decision-making skills with considerations for multiple integrated systems
– Proactive communicator who keeps stakeholders informed without being prompted

RESPONSIBILITIES

– Provide Tier 2 technical support to customers in real time, delivering clear and professional responses
– Analyze logs, graphs, and dashboards, isolating and investigating data using tools like Kibana
– Manage and organize cases, tickets, and requests in Salesforce
– Perform back-office tasks, including writing and maintaining suspicious field expressions
– Write and optimize SQL queries for data retrieval, analysis, and manipulation in BigQuery
– Communicate with global customers, ensuring timely responses and effective issue resolution
– Work in a shift-based schedule, including weekend shifts

WHAT WE OFFER

– Diversity of Domains & Businesses
– Variety of technology
– Health & Legal support
– Active professional community
– Continuous education and growing
– Flexible schedule
– Remote work
– Outstanding offices (if you choose it)
– Sports and community activities

COMPENSATION & BENEFITS

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