Middle Open Networking Support Software Engineer at PLVision

ABOUT THE PROJECT

PLVision is looking for a Software Support Engineer to join our team working on SONiC-based network operating systems and products. This is a hands-on engineering role for specialists who enjoy deep technical troubleshooting, Linux and networking analysis, and close collaboration with product development teams.

REQUIREMENTS

– 2+ years of commercial experience in software engineering, technical support engineering, or a similar hands-on technical role
– Solid knowledge of Linux as a working environment
– Good knowledge of C or C++
– Experience with Python and Bash scripting
– Good understanding of networking fundamentals, including the OSI model, Layer 2 and Layer 3 protocols, routing, switching, and TCP sockets
– Good troubleshooting and debugging skills
– Ability to investigate technical issues in distributed or embedded environments
– Experience with Git and basic development workflows
– Intermediate or higher level of technical English

RESPONSIBILITIES

– Investigate and troubleshoot complex issues in SONiC-based network operating systems (NOS) across both virtual and hardware platforms
– Analyze logs, traces, packet captures, and system behavior to isolate faults across Linux, SONiC services, switching, routing, and platform integration
– Reproduce field and customer issues in lab environments and translate them into actionable technical findings for engineering teams
– Support issue resolution by validating fixes, testing patches, and confirming software stability after changes
– Collaborate with software engineers, QA, and customer-facing teams to ensure reliable and timely problem resolution
– Contribute to product hardening, diagnostic tool improvements, and general supportability enhancements
– Prepare technical documentation for investigations, known issues, workarounds, and root cause analyses
– Participate in software integration, feature verification, and operational readiness activities
– Use scripting and automation to accelerate diagnostics, troubleshooting, and validation workflows
– Communicate clearly with internal stakeholders and, when necessary, interface directly with customers

WHAT WE OFFER

– Medical insurance
– Vacation and sick leave days
– Paid bank holidays (11 days in 2026)
– Relocation bonus
– Marriage and childbirth bonuses
– Referral bonus
– Educational courses and training programs
– Remote work
– Flexible Schedule

COMPENSATION & BENEFITS

– Medical insurance
– Vacation and sick leave days
– Paid bank holidays (11 days in 2026)
– Relocation bonus
– Marriage and childbirth bonuses
– Referral bonus
– Educational courses and training programs
– Remote work
– Flexible Schedule