Office Manager at Fluent Trade Technologies

Про вакансію

CommIT All Jobs Office Manager Offshore Armenia Middle Full-time Description We are looking for an Office Manager to own the systems, processes, data, and vendor infrastructure that keep the Yerevan office running. This is a pure operations role — you will work closely with the Head of HR (who owns the people side: contracts, onboarding experience, compliance, and employee relations) and with account managers, finance, and the CEO on everything operational.Responsibility:Operational process design & SOPsInternal systems (Notion, COMS, n8n, GWorkspace)Data integrity across all ops toolsWorkflow automations & recurring alertsPurchasesOperational budget tracking & cost controlClient operational reporting & delivery commsIT access provisioning & revocation trackingOffice administration & local service providersOps KPI dashboards for CEOCross-team coordination on system changesWhat you will own:Finance & VendorsTrack operational budgets; surface overruns proactively, not after month close.Identify and eliminate zombie spend — subscriptions, services, or contracts with no active usage.Client OperationsServe as the operational point of contact for service delivery matters on client accounts.Coordinate IT access provisioning and revocation for contractors — own the audit trail.Respond to client operational queries within the same business day.CEO SupportMaintain a live ops KPI dashboard for the CEO: headcount, active contracts, expiring contracts, budget vs. actuals.Flag risks early — the CEO should never hear about a problem from a client that you already knew about.Run the quarterly ops review: prepare the data, present the findings, own the action items. Requirements Must-have:3–4+ years of hands-on operations experience at a hi-tech, IT services, staffing, or SaaS company.Demonstrable ownership of systems and processes — not just task execution inside someone else's framework.Strong English: written and verbal, for daily communication with Israeli and international stak