Account Manager at EveryMatrix

ABOUT THE PROJECT

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.

REQUIREMENTS

– Genuine interest in online gaming and a good understanding of the industry.
– A tenacious personality with an inner drive to achieve outstanding results.
– Excellent English written and verbal communication skills.
– Excellent listening, negotiation and presentation skills.
– A minimum of 2 years experience within the industry, ideally within a relationship management or commercial role.
– Strategic and business-driven.
– Ability to prioritize among competing tasks.
– Critical thinking and problem-solving skills.
– Attention to detail and adherence to deadlines.
– Experience in data-based performance analysis, reporting and statistics.
– Advanced skills in all Microsoft applications, good learning skills for internal applications.

RESPONSIBILITIES

– Provide ongoing Account Management to assigned clients, representing EveryMatrix and taking full ownership of your portfolio.
– Manage in an efficient and timely manner all operational issues that impact the smooth delivery of the service to clients. Act as an internal advocate for the client.
– Assure the confidence of your clients and build long-term relationships.
– Lead in-depth monthly/quarterly performance reporting, and provide insights with recommendations and strategy/focus points to your clients.
– Manage and ensure an educated delivery of premium content releases with all clients to maximize exposure including collaborating with internal teams.
– Support the product pipeline prioritization from a commercial value perspective, and contribute to decisions concerning the continuous improvement of EveryMatrix products and services, providing input where necessary from an overarching commercial strategy perspective.
– Be literate and curious with regards to data, run tracking, reporting and analysis of KPIs.
– Support the marketing efforts of the division and ensuring your clients are in the know with all relevant activity.
– Assist Finance and Legal with client documentation.
– Monitor market trends and have a general overview of what products are good in different regions of the world and present this internally driving action.
– Availability to travel frequently to attend industry events and meet existing clients. As well, a quarterly presence in Bucharest will be necessary.

WHAT WE OFFER

– A starting salary starting from 3.200 EUR onwards (gross/brutto1).
– Enjoy a flexible hybrid work schedule after your first three months with us.
– Sliding work schedule (start anytime between 8:00 to 10:00 am).
– Start with 23 days of annual leave, with 2 additional days added each year, up to 33 days by your fifth year with us.
– Benefit from two Free Fridays each year, limited to one per quarter.
– Support for New Parents: 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
– 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.
– Our office perks include parking, on-site massages, and frequent team-building activities in various locations.

COMPENSATION & BENEFITS

– Monthly meal allowance.
– Paid Personal Days for specific life events, including but not limited to childbirth, wedding, relocation, blood donation, and volunteering.
– Private health insurance and an extended health plan – Wiener; annual medical checks at the Aviva polyclinic.
– Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly and a budget for external training.
– In-house English course and presentation skills training.
– Multisport card.
– Travel expenses – depending on the place of residence.
– Easter, Christmas, summer and referral bonuses.